Privacy Policy

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Daniela Rego, LCSW (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website [YourWebsite.com] or engage with our services.

 

We operate in compliance with HIPAA and applicable federal and New York State privacy laws.

 

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1. Information We Collect

 

We may collect the following types of information:

 

a. Personal Information You Provide

    •    Name, phone number, email address

    •    Details submitted through contact forms or appointment requests

 

b. Non-Personal Information

    •    IP address, browser type, date/time of visits, and website usage data collected through cookies or analytics tools

 

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2. How We Use Your Information

 

Your information is used for:

    •    Responding to inquiries

    •    Facilitating appointment requests

    •    Coordinating care and referrals

    •    Improving website performance and service delivery

    •    Complying with legal or ethical obligations

 

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3. Use of Third-Party Services

 

We partner with reputable third-party platforms to support scheduling, billing, and administrative services. These services maintain their own privacy and security standards:

 

a. Zocdoc

 

Zocdoc is used for online scheduling and intake. Information submitted through Zocdoc is subject to Zocdoc’s Privacy Policy.

 

b. Headway

 

Headway is a platform we may use for billing and managing insurance-related services. Data shared with Headway is governed by Headway’s Privacy Policy.

 

We encourage you to review these third-party policies to understand how your data is handled when using their services.

 

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4. Analytics and Cookies

 

We may use tools like Google Analytics to understand how users interact with our site. These tools collect anonymized data to improve usability and content. You can manage your cookie preferences in your browser settings.

 

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5. Your Rights

 

You have the right to:

    •    Request access to the personal data we hold about you

    •    Request correction or deletion of your data

    •    Withdraw consent for future communications

 

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6. Data Security

 

We take reasonable steps to protect your information, including using secure platforms and limiting access to authorized personnel only. However, no method of internet transmission is completely secure, and we encourage you to avoid submitting sensitive personal or medical information through unsecured forms.

 

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7. Contact Information

 

If you have any questions or concerns about this policy, please contact:

 

Daniela Rego, LCSW

Email: danielarego_gm@proton.me

Phone: 732-482-1049

Location: New York, NY